On the day El Salvador implemented the Bitcoin Tendering Act, the official government wallet called the Chivo Wallet had its first problems for five hours on Tuesday. The residents could not use the application and had problems accessing the app in the Apple App Store and Google Play. The situation now appears to be resolved as Salvadoran President Nayib Bukele stated on Twitter that the “maintenance” of the Chivo wallet was complete.
Chivo Wallet Shut Down For “Maintenance” Five Hours, Says Bukele “Take It Slowly”, Google Play Servers Were “Saturated”
El Salvador now has the US dollar and Bitcoin (BTC) as legal tender of the nation state following the implementation of the Bitcoin law on Tuesday, September 7th, 2021. In addition to the creation of the law, Salvadoran President Nayib Bukele and his government have BTC in buy large quantities and also have developed a crypto infrastructure for the citizens of the country. For example, the Salvadoran government has the Chivo wallet which enables users to accept Bitcoin (BTC) for goods and services.
However, on the day El Salvador introduced the Bitcoin Tendering Act, many Salvadorans had problems with the Chivo wallet. Users complained that they couldn’t download the application from Google Play and Apple’s App Store. Bukele went to Twitter tell the citizens to take it “slow” and that the Google Play Store is “the most used store in El Salvador, so we opened” [the Chivo wallet launch] in parts and thus not saturate the server. “
Chivo wallet issues also came from users who did not have the correct version of the Samsung Galaxy-branded smartphone. Bukele added:
Chivo Wallet is now available in Google Play, but only for versions of the Samsung Galaxy S20 and Samsung Galaxy S21.
Number 1 app in Apple’s finance department in El Salvador, complaints about failure to receive the $ 30 bitcoin gift
Bukele too exclaimed that in El Salvador the Chivo wallet was the “number 1 finance app in the world” [Apple App Store] in just 8 hours. ”But immediately after Bukele tweeted this statement, complaints came in from Salvadorans who had problems with their Chivo wallet.
“President, I’ve already downloaded and installed it,” one person wrote. “But now that I want to open it … just that appears to me and I’ve had this for a long time, and it doesn’t dissolve.”
Others have complained that the promised $ 30 free Bitcoin (BTC) didn’t show up after uploading the identification. “There are people who registered but couldn’t take a photo of the DUI or the selfie because the system [shut down], and that $ 0 BTC is displayed in the app, what solution is there? a Salvadoran citizen asked the president. Another person replied to the person who said that funds were not being delivered to people’s wallets and called:
The same thing happened to an aunt when she tried to take the selfie [but] the system closed and when it started again it came out $ 0 BTC. Any solutions, please?
All of the above comments and many more come from a tweet from Bukele stating that the five hour downtime for maintenance is over. “We have completed today’s maintenance of the Chivo wallet,” he said called. “Report any malfunction here in the comments,” added the Salvadoran president.
Meanwhile, Bitcoin.com News downloaded the Chivo wallet this morning with no problem and the application installed with no errors. The free $ 30 is reserved for residents of Salvador only, and in order to receive the money, a Chivo wallet user must upload an ID.
What do you think of the Chivo wallet hiccups on Tuesday? Let us know what you think on this matter in the comments below.
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